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Aren't you going to disappear with my money tomorrow?
We've been around for quite a while; our parent company, IT7 Networks, operates since 2004....
Can I install custom OS or load a custom iso image?
Sorry, OpenVZ does not support that. So, no custom OS for now and no Windows.
Can I order additional IP addresses?
Extra IPs can be ordered by submitting a support ticket. Pricing is $0.68-$2.20 per IP per month...
Can I upgrade/downgrade my plan?
Please open a ticket and we will help you change the plan. All data and existing IP will be...
Do you have money back guarantee?
Yes, we have 30-day no questions asked money back guarantee, subject to our Terms of Services....
Do you offer cPanel?
We do not directly offer cPanel, but we highly recommend cpaneldirect.net (you would need a...
Do you use XEN, KVM or OpenVZ?
We use KVM and OpenVZ (your choice) with our own proprietary management software. Make sure to...
How do I cancel a service?
You can cancel anytime, we do not have any specific cancellation procedure. You can either cancel...
How does renewal work; will you charge me automatically?
Automatic paymentsFirst and foremost: we never charge your Credit Card or Paypal account...
How on earth can you make profit with such pricing?
This is possible due to the very efficient server management workflows we've been developing...
How to change billing cycle?
Changing billing cycleIt is possible to modify billing cycle without having to contact support....
Is there uptime guarantee?
So far we've been successful at maintaining at least 99.9% uptime across our servers, and we have...
What control panel do you have for VPS, is it SolusVM or HyperVM?
It is KiwiVM - we have developed it from scratch. It is the most efficient VPS control panel in...
What happens when I am out of bandwidth?
You will not incur any overage charges. Instead, your VPS will be automatically suspended until...
What if I have a problem installing or configuring something, will you help?
Generally no, unless there is an issue with our service that prevents your application from...
What OS (Operating Systems) are supported?
You can install one of the following OS - both 32 and 64 bit versions are available in your...
WTF is this, your servers must be oversold like 1000%
Try us for 30 days and get your money back if you do not like us. Our servers are fairly...

 

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